FAQ
FAQ
Answers about Tivexa, your own sources and Tivexa Direct.
Is Tivexa a TV or streaming provider?
No. Tivexa plays and organises your media. No channel packages, playlists or streams are supplied.
Where does the content come from?
You add your own sources. You need the rights and permissions to access and play the content.
Can I try Tivexa before buying?
Tivexa Direct offers a 5-day free trial. For store versions, see the terms in the relevant app store.
How much does Tivexa Direct cost?
After 5 free days: a one-time payment of €8.99 per device, with no subscription. Direct purchases require separate release.
Can I transfer a Direct licence to another device?
The published Direct model assigns the licence to one fixed device. A device change is not included. Restoration on the same device is supported.
How do I contact support?
Email support@tivexa.app or use the contact page.
What happens to my data?
Read the privacy policy for information about technical and licence-related data.